Felix Figuereo, from Nicasio Design & Development, has one of the more interesting approaches in earning business. I was looking for someone who could help turn a web design into a wordpress theme. I found the Nicasio Design site and thought their design portfolio looked crisp and clean. I inquired, he (Felix), responded and I didn’t have time to immediately talk on the phone, so I asked him to email any questions that I might be able to answer until we spoke on the phone. He basically told me unless we talk he didn’t consider me a real customer and the comment ultimately made me go elsewhere.
Then he emails a few weeks later with this little diddy…
Ron it is imperative that you take some time to discuss the project details one on one. In over eight years of doing this – I have yet to see a project succeed based on email exchanges.
Let me know if you have the time – and we can set up a time / date.
–
Thanks,
Felix Figuereo – Managing Director
Nicasio Web Design & Development
Now, I can appreciate the pushy sales approach, but at this point, I had a good friend do the work quickly and it didn’t even require a phone call! So I thought I’d send a little reply…
How you doing Felix…. Appreciate you following up, even though it seems a bit pushy. Anyhow, I went with someone else that embraced email and didn’t make me feel like I was wasting their time. It took 2 emails, a few IM’s and a couple of hours. Project done.
I guess Felix didn’t like my reply because he followed it up with this…
You are my idol..
Felix Figuereo
Nicasio Design & Development
It’s just confusing to me why someone would be such an idiot. Why burn bridges before they’re built. We refer business all the time related to web design and blog design…why be such a jerk?
{ 4 comments… read them below or add one }
I know the guy personally, I used to work for him. He suggested you work out the details with him. You’re the one who started it. Your post should say “Felix’s attitude sucks” even though it didn’t, since this has nothing to do with anything the company actually makes.
“used to work for him”….hey, how’s it going, Felix?
“Squeehunter” – guilty by association. I contacted Nacasio Design and he replied. So he represented the company in the way he did.
Doesn’t he know he needs to suck in his “hey I’m a dick” attitude and be nice to people online? Reputation online is a big thing and people write about dicks or shady businesses.
There’s a million out there like you, so I see no reason to “work out the details” with anyone.
No, it’s not Felix. You’ve talked to him before, and you know he doesn’t type this well. He should, but he doesn’t. He also uses a non-standard amount of periods in his ellipses when I always use three. Like this… Anyway, I’m back here because I was trying to get the contact information from the Nicasio site (and this is number 2 on the Google list) so I can put a list of prior work history for another job application. You don’t think someone might want to try and defend their ex-boss’s honor because they thought they were an okay guy? Why don’t you try Sabre Technologies? They’re up the road from Nicasio. They’ve been doing it longer and have about three times the staff. Stan Konter is the guy you’ll be looking for.